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Shook Console uses role-based access control to ensure each user sees only the features relevant to them. Roles are assigned in the backend and cannot be changed from within the console.

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Available roles

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Admin

Admins have full access to every feature in the console:
  • Companies — view, search, filter, and bulk-update all companies
  • Company detail — manage projects, assignments (CSM/COps/POC), and access the org chart
  • Projects — view production plans in both table and pipeline views
  • Production Plans — view plan details, video variants, stage timeline
  • SLA Monitor — full portfolio health overview with bottleneck table
  • All Assignments — full assignment tree with inline editing and “By User” view
  • My Assignments — personal workload view
  • GraphQL API — developer tool for direct API access
  • Data Scope — ability to filter which companies are loaded globally
Admins see the full sidebar navigation with all sections: Main, Work, Management, and Developer Tools.

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Creator / Video Editor

Creators and Video Editors are external collaborators who work on specific productions. Their workspace is currently a coming-soon placeholder. When available, they will see only their own assigned productions. The sidebar for these roles shows only a Work section.

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Client (User)

Clients are contacts at the client company. They have a restricted view that shows only their own company’s data:
  • My Overview — a high-level summary (coming soon)
  • My Projects — a list of the projects belonging to their company
Clients cannot see other companies, the SLA Monitor, the Assignments pages, or any admin tools.

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How role gating works

Role access is enforced at multiple levels:
  1. Page level — admin pages display an “Access restricted” message if a non-admin navigates to them directly.
  2. Sidebar navigation — links are filtered so users only see pages they are allowed to access.
  3. Command palette — admin navigation items are hidden from non-admin users.
  4. API level — the backend enforces permissions independently of the frontend.

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Checking your role

Your current role is shown as a badge in the sidebar footer next to your name and email. You can log out from the same area. If you believe your role is incorrect, contact a Shook Digital administrator to have it updated in the system.