Documentation Index
Fetch the complete documentation index at: https://docs.shook.digital/llms.txt
Use this file to discover all available pages before exploring further.
Shook Console
Shook Console is the internal operations platform for Shook Digital — a video production company. It’s the nerve center for managing client companies, their video production projects, team assignments, and service level health.What you can do
Manage Companies
Browse, filter, and update the full portfolio of client companies. Control active status, demo flags, and CSM assignments.
Track Production Plans
Move productions through a 12-stage pipeline from Script Writing to Finished. Monitor progress across all video variants.
SLA Monitoring
Get real-time visibility into which productions are on track, at risk, or overdue based on days-in-stage thresholds.
Assignment Management
Assign CSM, COps, and Customer POC roles across the entire company → project → production plan hierarchy.
Who it’s for
| Role | Primary use |
|---|---|
| Admin | Full access — manages all companies, assignments, SLA health, and pipeline stages |
| Creator / Video Editor | Accesses their own assigned productions (workspace coming soon) |
| Client (User) | Views their own company’s projects and productions only |
Key concepts
- Pipeline Stages — A 12-stage production workflow from Draft to Finished
- Assignment Hierarchy — CSM → COps → Customer POC, with inheritance from company to plan level
- SLA Health — Time-in-stage thresholds: On Track (<3 days), At Risk (3–6 days), Overdue (≥7 days)